Frequently Asked Questions
Find clear answers about RM Institute course registration, pricing, payments, student dashboard access, campus support and finance learning assistance.
Course registration, payment and access support
These answers are written for students who want to register for RM Institute course support, pay for a module, access study material or contact the right support channel.
How do I get course information, pricing and register for a module?
Start on the Courses page and choose the course or module you want to study. The course page shows the available information, price and registration option.
- Open the Courses page.
- Use the All Courses, Postgraduate or Undergraduate tabs to find the correct module.
- Open the course page and review the description, curriculum, price and available course details.
- Click Register for Course or add the course to your cart where required.
- Complete checkout with your correct personal details.
- Place the order to receive confirmation for the registered module and payment details.
- Create or use your student account so RM Institute can link your study material after payment or an approved payment arrangement.
How do I access my study material after registration?
Use the profile icon at the top-right of the website to open the student login area. After logging in, your enrolled courses, lessons and quizzes are accessed from the student dashboard.
Course access is not always automatic. RM Institute will grant access once payment has been made or a payment arrangement has been confirmed.
How do I pay for a course?
After registration, an order number is created for your course purchase. Use the order number as your payment reference where possible. If you do not have the order number available, use your full name and surname as the reference.
After making payment, send proof of payment to RM Institute on WhatsApp at +27 84 855 8155 so the team can allocate the payment to your course order.
How do I order an exam pack or assignment assistance and get pricing?
Contact RM Institute support with the module code, course name, level of study and the type of support you need. The team can then confirm availability and pricing for exam packs, assignment assistance or additional learning support.
Where can I find the campus addresses?
Campus details are available on the About page and Contact page. RM Institute currently provides campus support information for Hatfield and Midrand.
- Hatfield Campus: Office G3, Pro Equity Court, 1250 Pretorius Street, Hatfield, Pretoria, 0028.
- Midrand Campus: The Link, 676 Gallagher Avenue, Suite B1, Halfway House, Midrand.
Please contact RM Institute before visiting if you need assistance with a specific course or registration matter.
Can I register for more than one course?
Yes. You can register for more than one course by adding the required courses to your cart or by contacting RM Institute support for assistance with multiple modules.
What should I do if my course is not showing in my student dashboard?
First confirm that you are logged into the correct student account. If the course still does not appear, contact RM Institute with your order number, registered email address and proof of payment so the team can check and link the correct course access.
What information should I use when contacting support?
To help RM Institute assist you faster, include your full name, email address, phone number, course or module name, module code, order number and a short explanation of what you need help with.
Who do I contact if I need help choosing a course?
If you are not sure which course or module to choose, contact RM Institute before registering. Support can help you confirm the correct level, module and study support option.
How can I contact RM Institute?
You can contact RM Institute by email at info@rminstitute.co.za, call +27 12 012 5220, or send a WhatsApp message to +27 84 855 8155.